nyc-limousine-rental.com and its associates, as well as sister concern companies or DBA’s, cannot assure the availability of cars or reservations if a client requests a reservation less than 12 hours before their departure or within the same day. We encourage customers to contact us via text or phone at (212) 201-0720 to verify their availability. NYC-limousine-rental.com cannot be held accountable for not delivering transportation services as promised. In such cases, the damages to the customer will be limited to the non-utilized amount of the ticket we purchased. NYC-limousine-rental.com is not responsible for personal belongings left by customers within or outside of the vehicle. If you have lost something inside your car, notify us immediately. We’ll be glad to assist in locating it. The customer takes full financial responsibility for any damages caused to the car caused by them or any other person in their party, whether intentionally or not, throughout their ride.
Cancellations are accepted. Please contact (212) 201-0720 via call or text for any cancellations or by email at [email protected]. The cancellation fee could be charged to your credit card if the trip cannot be canceled within the specified time. To avoid cancellation fees, customers must notify customer service representatives at least 24 hours before the time of pickup and at least six hours before pickups in the immediate area.
To purchase credit cards, customers must provide credit card information before pre-approval. This is to guard against fraud and not to pay for the travel. To secure the estimated trip cost, including fees, tolls and parking, gratuities, and any other time or off-hour surcharge, a prepayment of up to 150 percent of quoted fare is charged to the credit card upon booking a credit or debit card. After the NYC-limousine-rental.com service is completed and the balance is cleared, the balance is removed.
NYC-limousine-rental.com’s luxury NYC-limousine-rental.com cars can hold only four adults in standard-sized bags, while our SUV can accommodate up to six persons and six standard-sized loads. When booking, the client is bound by the maximum capacity for passengers and is accountable for ensuring that it is not exceeded. NYC-limousine-rental.com reserves the right to stop the journey without reimbursement if the client is not adhering to the stated limit.